{"id":5548,"date":"2026-05-20T11:41:16","date_gmt":"2026-05-20T11:41:16","guid":{"rendered":"https:\/\/smartfast.com.sa\/en\/?page_id=5548"},"modified":"2026-05-20T11:41:40","modified_gmt":"2026-05-20T11:41:40","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/smartfast.com.sa\/en\/shipping-delivery-policy\/","title":{"rendered":"Shipping & Delivery Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nShipping & Delivery Policy | Smart Plus Fast<\/title>\r\n\r\n<style>\r\n .spf-policy-page{\r\n --spf-primary:#23accc;\r\n --spf-dark:#12333b;\r\n --spf-text:#334155;\r\n --spf-muted:#64748b;\r\n --spf-bg:#f6fbfd;\r\n --spf-card:#ffffff;\r\n\r\n font-family:\"Inter\",\"Arial\",sans-serif;\r\n background:linear-gradient(180deg,#ffffff 0%,var(--spf-bg) 100%);\r\n padding:50px 18px;\r\n color:var(--spf-text);\r\n line-height:1.9;\r\n }\r\n\r\n .spf-policy-page *{\r\n box-sizing:border-box;\r\n }\r\n\r\n .spf-policy-container{\r\n max-width:980px;\r\n margin:0 auto;\r\n }\r\n\r\n .spf-policy-hero{\r\n background:linear-gradient(135deg,var(--spf-primary),#1589a5);\r\n color:#fff;\r\n border-radius:28px;\r\n padding:42px 32px;\r\n margin-bottom:28px;\r\n box-shadow:0 18px 45px rgba(35,172,204,.22);\r\n position:relative;\r\n overflow:hidden;\r\n }\r\n\r\n .spf-policy-hero::after{\r\n content:\"\";\r\n position:absolute;\r\n width:220px;\r\n height:220px;\r\n border-radius:50%;\r\n background:rgba(255,255,255,.12);\r\n right:-70px;\r\n top:-70px;\r\n }\r\n\r\n .spf-policy-hero h1{\r\n margin:0 0 12px;\r\n font-size:clamp(30px,4vw,44px);\r\n font-weight:800;\r\n color:#fff;\r\n position:relative;\r\n z-index:2;\r\n }\r\n\r\n .spf-policy-hero p{\r\n margin:0;\r\n max-width:760px;\r\n font-size:17px;\r\n color:rgba(255,255,255,.92);\r\n position:relative;\r\n z-index:2;\r\n }\r\n\r\n .spf-policy-card{\r\n background:var(--spf-card);\r\n border:1px solid rgba(35,172,204,.14);\r\n border-radius:22px;\r\n padding:30px;\r\n margin-bottom:20px;\r\n box-shadow:0 12px 35px rgba(15,23,42,.06);\r\n }\r\n\r\n .spf-policy-card h2{\r\n margin:0 0 16px;\r\n color:var(--spf-dark);\r\n font-size:24px;\r\n font-weight:800;\r\n display:flex;\r\n align-items:center;\r\n gap:10px;\r\n }\r\n\r\n .spf-policy-card h2 span{\r\n background:rgba(35,172,204,.12);\r\n color:var(--spf-primary);\r\n min-width:38px;\r\n height:38px;\r\n border-radius:12px;\r\n display:inline-flex;\r\n align-items:center;\r\n justify-content:center;\r\n font-size:18px;\r\n font-weight:800;\r\n }\r\n\r\n .spf-policy-card ul{\r\n padding-left:0;\r\n margin:12px 0 0;\r\n list-style:none;\r\n }\r\n\r\n .spf-policy-card li{\r\n position:relative;\r\n padding:9px 0 9px 34px;\r\n margin-bottom:6px;\r\n font-size:16px;\r\n }\r\n\r\n .spf-policy-card li::before{\r\n content:\"\u2713\";\r\n position:absolute;\r\n left:0;\r\n top:9px;\r\n width:22px;\r\n height:22px;\r\n border-radius:50%;\r\n background:rgba(35,172,204,.13);\r\n color:var(--spf-primary);\r\n font-size:13px;\r\n font-weight:800;\r\n display:flex;\r\n align-items:center;\r\n justify-content:center;\r\n }\r\n\r\n .spf-alert{\r\n background:#eefaff;\r\n border-left:5px solid var(--spf-primary);\r\n padding:18px 20px;\r\n border-radius:16px;\r\n margin-top:18px;\r\n color:var(--spf-dark);\r\n font-weight:600;\r\n }\r\n\r\n .spf-policy-footer{\r\n text-align:center;\r\n color:var(--spf-muted);\r\n font-size:14px;\r\n margin-top:30px;\r\n }\r\n\r\n @media (max-width:768px){\r\n\r\n .spf-policy-page{\r\n padding:30px 14px;\r\n }\r\n\r\n .spf-policy-hero,\r\n .spf-policy-card{\r\n padding:24px 20px;\r\n border-radius:20px;\r\n }\r\n\r\n .spf-policy-card h2{\r\n font-size:21px;\r\n }\r\n }\r\n<\/style>\r\n<\/head>\r\n\r\n<body>\r\n\r\n<section class=\"spf-policy-page\">\r\n\r\n <div class=\"spf-policy-container\">\r\n\r\n <div class=\"spf-policy-hero\">\r\n\r\n <h1>Shipping & Delivery Policy<\/h1>\r\n\r\n <p>\r\n At Smart Plus Fast, we are committed to providing a reliable and transparent\r\n shipping experience while ensuring customer rights and clear delivery procedures.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>1<\/span> Delivery Coverage<\/h2>\r\n\r\n <ul>\r\n <li>Smart Plus Fast provides shipping and delivery services across all cities and regions within Saudi Arabia.<\/li>\r\n <li>Shipping providers may vary depending on the destination or product type.<\/li>\r\n <li>Orders are delivered to the address provided by the customer during checkout.<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>2<\/span> Processing & Delivery Time<\/h2>\r\n\r\n <ul>\r\n <li>Orders are usually processed and shipped within 1 to 3 business days after payment confirmation.<\/li>\r\n <li>Delivery times may vary depending on customer location, shipping carrier conditions, or seasonal demand.<\/li>\r\n <li>Business days do not include weekends, public holidays, or force majeure circumstances.<\/li>\r\n <\/ul>\r\n\r\n <div class=\"spf-alert\">\r\n Delivery time starts after successful payment confirmation and order processing.\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>3<\/span> Shipping Fees<\/h2>\r\n\r\n <ul>\r\n <li>Shipping fees are calculated based on the total cart value, not per product.<\/li>\r\n <li>Shipping costs are clearly displayed during checkout before payment.<\/li>\r\n <li>The store may offer free shipping promotions during certain campaigns or order thresholds.<\/li>\r\n <li>Currently, free shipping is available for orders above SAR 124.<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>4<\/span> Order Tracking<\/h2>\r\n\r\n <ul>\r\n <li>Once the order is handed over to the shipping carrier, customers will receive a tracking number.<\/li>\r\n <li>Customers can use the tracking number to monitor shipment status and delivery progress.<\/li>\r\n <li>Tracking updates may be sent via SMS or email depending on the contact details provided.<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>5<\/span> Delayed Orders<\/h2>\r\n\r\n <ul>\r\n <li>Customers may contact customer support regarding unusual delivery delays.<\/li>\r\n <li>Customers have the right to cancel the order and receive a full refund if delivery exceeds 10 days.<\/li>\r\n <li>Some delays may occur due to weather conditions, logistics issues, or seasonal demand beyond the store\u2019s control.<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>6<\/span> Customer Responsibility<\/h2>\r\n\r\n <ul>\r\n <li>Customers are responsible for providing accurate shipping and contact information.<\/li>\r\n <li>The customer bears responsibility for delays caused by incorrect addresses or unavailable phone numbers.<\/li>\r\n <li>If delivery fails due to customer unavailability or refusal to receive the shipment, additional shipping fees may apply.<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-card\">\r\n\r\n <h2><span>7<\/span> Receiving & Inspecting Orders<\/h2>\r\n\r\n <ul>\r\n <li>Customers are advised to inspect the shipment upon delivery.<\/li>\r\n <li>If any damage or missing items are found, customers should contact support promptly and provide photos if possible.<\/li>\r\n <li>Cases involving damaged products will be handled according to the store\u2019s return and warranty policies.<\/li>\r\n <\/ul>\r\n\r\n <div class=\"spf-alert\">\r\n By using our services and placing orders, you agree to the Shipping & Delivery Policy of Smart Plus Fast.\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <div class=\"spf-policy-footer\">\r\n Last Updated: 2026 \u2014 Smart Plus Fast\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping & Delivery Policy | Smart Plus Fast Shipping & Delivery Policy At Smart Plus Fast, we are committed to providing a reliable and transparent shipping experience while ensuring customer rights and clear delivery procedures. 1 Delivery Coverage Smart Plus Fast provides shipping and delivery services across all cities and regions within Saudi Arabia. Shipping […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5548","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/pages\/5548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/comments?post=5548"}],"version-history":[{"count":4,"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/pages\/5548\/revisions"}],"predecessor-version":[{"id":5552,"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/pages\/5548\/revisions\/5552"}],"wp:attachment":[{"href":"https:\/\/smartfast.com.sa\/en\/wp-json\/wp\/v2\/media?parent=5548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}